Contact Us
BW payment portal is the best way to communicate with us, resolve the debt, make a payment plan, make an offer in compromise, exchange documents, or get more info about your case. Email response times will be longer than response times in the portal.
SECURE ELECTRONIC MESSAGE
Contact Us at This Link
Email may not be a secure method of communication. Information sent may not be confidential under applicable rules.
MAIL
2900 NE 60th Street, Suite 150
Kansas City MO 64119
Office is closed to the public: no admittance, no receptionist.
Payments may be dropped off 24/7 in the dropbox outside our doors, or in the interior vestibule which is open during regular business hours.
Dropboxes are on the EAST side of the building.
PHONE (VIRTUAL AGENT 24/7, MULTILINGUAL)
816-601-1100
PHONE HOURS WHEN WE ACCEPT TRANSFERS TO LIVE AGENT
Monday – Thursday: 8:00 AM – 12:00 PM
PHONE PAYMENT (VIRTUAL AGENT 24/7)
1-877-445-4699
FAX
816-601-1101